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Using Twitter to drive your b2b ecommerce business – part 1

While there’s nothing new in using social media platforms like LinkedIn to promote your b2b ecommerce business and drive traffic to your site, Twitter is still a bit of an enigma for many companies. Yet it is a powerful and flexible marketing tool that can be used in multiple ways to support a range of different business objectives.

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Think of your b2b ecommerce platform as a business application, not just an online store

If you’re considering moving to b2b ecommerce or upgrading an existing system, try to think of it in terms of designing a business application, rather than simply creating an online store. Customers will be using your ecommerce site in the course of doing a job, buying products on behalf of their company. Their purchasing decisions will be based more on practical considerations than emotions, and they’ll expect your site to perform with the logic and efficiency of any other web-based business tool they use.

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