B2B buyers under the microscope and through the crystal ball.
Most companies know their customers well. It’s the first premise of business. After all you have negotiated a deal with them, and you probably speak with them on a fairly regular basis. Many companies will run customer surveys, send feedback forms, or just take informal feedback via their sales people.
However, all this feedback and intel can only ever be historic. It’s based on your last interactions with them, or their last purchases. And if, like most companies, you are more interested in what they are going to buy, their future purchases… you’ll be interested in knowing just how dramatically the future is changing for the average B2B Buyer
