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Business-to-business eCommerce platforms have to offer much more than just automated ordering. As well as facilitating transactions and making it as easy as possible for buyers to complete low ticket, often repetitive purchases, eCommerce solutions must also promote the development of buyer / seller relationships. Such relationships are vital to supporting more complex, higher value transactions with long-term customers.
The sell on account feature in Shopfront allows businesses to facilitate trade accounts on their website which allows orders to be directly placed into Sales Order Processing within their Sage or Pegasus account.
Trade customers registered with a site will have the ability to see their individual negotiated price plans as they shop. Product price plans and discount details are updated from Sage or Pegasus and will update details of products on the site provided the user is logged in.
Accounts will have agreed periods in which a balance on an account is due to be paid. Some systems can introduce a discount for balances that are paid on accounts if the payment is received early.
It is common practise for Business to Business sites to show prices exclusive of VAT as most businesses will reclaim any VAT on their purchases.
Some businesses want to be able to add incentives for placing orders online. Discounts can be applied on top of existing product discounts. This can be particularly...
Trade accounts have the ability to view their current balance through the ‘My Account’ section of the website. This shows the invoiced balance and does not take account...
If you use credit limits in your business these can also be applied on the web site. There are a number of ways this can be used. The most common is to accept the over...
Your customers will be able to see their outstanding invoices and the amount owing on each. From this page they can pay off one or more of those invoices by credit card. They can also make a payment on account without paying a specific invoice.
The customer will be able to see his complete order history from the accounting system not just those placed online. He can view each order to see what is contained. He can also ‘repeat’ the order which will add all the items in that order to the current basket with the same quantities, or add individual line items.