---
title: What would YOU do with an extra member of staff?
description: No, we haven’t turned into your fairy godmother… however one of the gifts of a fully integrated B2B ecommerce website, […]
---

<https://blog.gob2b.com/blog>

# [What would YOU do with an extra member of staff?](https://blog.gob2b.com/blog/extra-member-of-staff)

 Written by [Aspidistra Blogger](https://blog.gob2b.com/blog/author/aspidistra-blogger) | Jun 23, 2016 2:07:06 PM

No, we haven’t turned into your fairy godmother… however one of the gifts of a fully integrated B2B ecommerce website, is you gain time.  And, based on our clients’ experiences, here are the effects:

**Inbound sales**

“Suddenly the busy inbound sales team, working overtime and every other weekend, had time to stop, look around and smell the coffee.  Even drink a coffee!  They get less stressed.  That helps everyone.   And it means they also get more pro-active.  Have the time to make out-bound calls, support the sales reps more, generate sales instead of just taking orders.”

“Even our office is tidier, it’s not the bomb-site of the past, now I am even happy to allow customers to visit”

**Accounts  **

“The accounts department love that they aren’t being continually harassed with minor irritations, like “where’s my copy invoice?”.  Accounts, like sales, are able to re-acquaint themselves with their key role: Keeping our business on track, pre-emptive accounting and spotting opportunities to save costs.”

**Outbound sales. **

“Feedback from outbound sales is that they can spend their time building a relationship with customers rather than just selling.  Sales are taken care of by the website, but the people-factor is enhanced when sales people are no longer heads-down on their iPad in front of a customer, inputting data.”

**Marketing**

“Now we can have all the results we need in real time.  We can run a targeted campaign, discounts for example, for one data-set of customers, and note the results.  We can be more focused; our promotions are more impactful.  It gives us flexibility.  We can even change designs, do seasonal campaigns and events, and we retain control of the website.”

**That extra team-member**

“We saved so much time and got so much efficiency from our B2B site, that we could create a role without employing anyone new.  I decided to appoint one of the inbound sales people as my PA.  This in turn frees up my own time, so I’m no longer working all hours and I feel more efficient and less stressed.”

Well, who’d have known a website could create so much change?   (Actually we did, we see it all the time).

So what are YOU going to do with your extra member of staff?  Get yourself a new PA, appoint someone to outbound sales, or boost your marketing department?

[View full post](https://blog.gob2b.com/blog/extra-member-of-staff)

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